- Austria / Switzerland: You will support customers in Austria and Switzerland
- Communication: You will maintain regular contact with our customers
- Requirements: You will analyze customer requirements and advise on the optimal customization of our products
- Coordination: You will coordinate software deployment for the customers you support and oversee the implementation
- Workshops: You will organize and facilitate workshops with our customers
- Public Relations: You will present our medDV products at trade shows and exhibitions
Existing Customer Account Manager for Austria (m/f/d)
Fernwald, Hamburg
Full-time
Permanent employee
Your mission
As a key member of our Customer Care team, you will help ensure that our products are used successfully and to our customers’ satisfaction.
Skills
- Residence: Ideally, you live in Austria or Switzerland; locations in Germany near the border are also possible
- Experience: You have professional experience in planning, managing, and executing IT projects—ideally in the healthcare industry, emergency medical services, or hospital management
- Career Change: You have experience in emergency medical services or hospital management and a strong affinity for IT
- Work style: You work independently, in a structured, effective, and reliable manner
- Personality: You are dynamic, positive, authentic, and identify with our values
- Team: You enjoy working in a team, sharing best practices, and achieving goals together
- Language skills: You have very good written and spoken German and good written and spoken English
Why us?
- Purpose & Meaning: A meaningful and challenging role in German and international emergency medical services, where you’ll find joy in your work
- Career: Take on responsibility and grow—all the way to a leadership role.
- Team: A creative, motivated, and dynamic team that works together as one.
- Opportunities for Growth: Professional development programs, training courses, and our strong company growth offer you a wide range of opportunities for personal and professional development.
- International Expansion: As we tap into new markets, exciting international projects and varied tasks await you.
- Well-being: Free lunch, as well as coffee, tea, and a fruit basket—to keep you energized throughout your workday.
- Working Conditions: Permanent employment, performance-based compensation, flexible working hours, and up to two days of remote work per week.
- Benefits & Perks: Company pension plan, private supplemental health insurance, and charging stations for electric vehicles.
- Fitness & Health: Workplace health management, on-site functional fitness, EGYM Wellpass, Business Bike, as well as foosball and pool for breaks.
- Community: Not just working together, but celebrating together—at several company events throughout the year.
With the support of the support and development departments, you ensure smooth operations and the ongoing strategic development of our clients. In doing so, you always keep the big picture in mind and serve as the primary point of contact for our clients.
Internally, you represent the interests of our clients and maintain regular communication with your colleagues as well as other departments at medDV.
Our employees find daily motivation and joy in the fact that our work helps save lives. Over 10,000 NIDApads installed and in active use help emergency responders provide optimal care to the injured every day. As an employee at medDV, your commitment makes an important contribution.